Shipping Policy

Shipping Locations

We currently ship to the United States only. Unfortunately, we do not offer international shipping at this time.

Processing Time

All orders are processed within 1-3 business days after receiving the payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

  • Standard Shipping (5-15 Business Days): Free for all orders over

Please note that delivery times are estimates and may vary due to unforeseen circumstances such as postal delays or weather conditions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your order. Please allow 24-48 hours for tracking information to update.

Shipping Delays

Veloura Rings is not responsible for shipping delays caused by the carrier, customs, or other unforeseen circumstances. If your order is significantly delayed, please contact us at [care.velourarings@gmail.com].

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at [care.velourarings@gmail.com] with your order number and a brief description of the issue. We will work with the carrier to resolve the issue as quickly as possible.

Shipping Address Changes

If you need to change your shipping address after placing an order, please contact us within 24 hours at [care.velourarings@gmail.com]. Once the order has been shipped, we cannot guarantee address changes.

Questions?

For any questions or concerns regarding shipping, please reach out to us at [care.velourarings@gmail.com]. We're here to help!

We Are Veloura Rings.

Chosen by Couples, Cherished for a Lifetime.At Veloura, we craft elegant rings that celebrate the love between two souls.
Countless couples have trusted us to mark their most meaningful moments.

  • Free Worldwide Shipping
  •  Hassle-Free Returns
  • Rings That Tell Your Story

★ Satisfaction guarantee ★

Any Questions?

Contact our Dedicated Customer Service team at care.velourarings@gmail.com